We aim to dispatch all orders within 24–48 hours of receiving them.

• For ready‑to‑wear items: typically 4-5 business days after dispatch.
  
• For custom or made‑to‑order pieces: usually 7-8 business days, depending on availability.
  

Yes — we offer free shipping across India on all prepaid and COD orders (unless otherwise specified).

Yes — once your order is shipped, you’ll receive a tracking ID so you can monitor its journey until delivery.

External factors (remote location, courier delays, weather, holidays) may affect delivery timelines. We appreciate your patience — if the delay is unusually long, just reach out to us on WhatsApp or email and we’ll check for you.

If the package appears damaged on delivery or the item is incorrect, please refuse delivery or report the issue within 48 hours of receiving it. We will guide you on next steps — either a replacement or refund, depending on availability.

If you contact us before dispatch, we can try to accommodate changes or cancellations. Once dispatched, please reach out and we’ll check if return or exchange is possible.

We accept prepaid payments (cards, UPI, net banking, etc.) and Cash‑on‑Delivery (COD) where available.

Please check your registered email / WhatsApp (whichever you used) — tracking info is automatically sent there once your order ships. If you still don’t find it, contact us immediately through WhatsApp or email.

Yes. You can visit us at:
Plot No. 72, G‑2, Shakti Khand‑2, Opposite Bharat Ram Global School, Indirapuram, Ghaziabad.

We’re also available on WhatsApp for order‑related queries.